how-to host

What I learned when a guest called our furnishings ‘rickety and unkempt’

(Besides beauty is in the eye of the beholder.) One person’s vintage thrift treasure that may just have a few puppy teeth marks is another person’s 4-star rating.

No home is without its flaws, and especially if your family includes doggos who might possible accidentally confuse the windowsill with the (poorly advised) wooden Gorilla chew you bought him, there may be things that disappoint people.

We go to great lengths to be sure guests know this is not just a dog-friendly place to stay, but a place that dogs call home. BUT. That doesn’t mean we expect them to cut us any slack.

We also go to great lengths to be sure it’s clean when they arrive, as free of dog hair as is humanly possible, and did I mention clean?

Expecting paying guests to cut you slack just isn’t realistic. They don’t cut hotels slack, why should they give us a break because our house is old, or we have dogs, or fill in the blank reason for not making the home as clean and nice as possible?

This week in my How-to Host column in Courier Journal I share that important learning along with four other critical mistakes rookie hosts might make.

It’s time to start letting your house pay for itself, so you’ve set up your Airbnb listing and are ready to start watching the cash and good reviews roll in, right?

Hold on.

If you’re new to this whole Airbnb thing, there are pitfalls lurking that will cost you money and ratings. In my years of hosting and learning from fellow hosts I’ve found a few rookie mistakes to avoid: keep reading

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